Frequently Asked Questions

1. Visit our Website: Go to the official Taiga Motors website.
2. Explore the Models: Browse through the available vehicle models and select the one that suits you best.
3. Place Your Order: Select “Order now” to select your options and submit your request form. Once your reservation is placed, a Taiga Sales Representative will contact you within 48 hours to confirm the price and final order details, including current promotions. If you have any questions or specific inquiries, you can contact our customer support team for assistance.

Taiga vehicles can be experienced firsthand at our network dealers. These authorized partners showcase our products and are equipped to provide information, answer your questions, and assist you in exploring the innovative features that Taiga vehicles have to offer. To find the nearest dealer and validate model availability, please contact our customer service team for assistance.

For information on vehicle warranties, please refer to our Limited Warranty Policy.

To contact our Service team, send us a message with your name, your vehicle’s serial number (VIN) and a short description of the issue, and we will get back to you within 48 hours.

1. Visit our Website: Go to the official Taiga Motors website.
2. Explore the Models: Browse through the available vehicle models and select the one that suits you best.
3. Place Your Order: Select “Order now” to select your options and submit your request form. Once your reservation is placed, a Taiga Sales Representative will contact you within 48 hours to confirm the price and final order details, including current promotions. If you have any questions or specific inquiries, you can contact our customer support team for assistance.

Certainly! Our website provides an online visualization tool allowing you to preview your selected model. However, it is important to note that the online preview is for illustrative purposes and may not precisely reflect your final order. Variations in color, features, and specifications may occur. For the most accurate representation, refer to the detailed specifications and configuration options available during the ordering process. These details will be finalized following your order confirmation with our Sales Team.

The delivery times for Taiga vehicles can vary based on the vehicle model, accessories, and other customization options selected. To provide you with accurate information tailored to your order, a member of our Sales Team will reach out to you within 48 hours after you’ve placed your order. During this confirmation process, we will finalize the details of your order and offer more insight into the expected lead times. If you have any questions, feel free to contact our customer service team for assistance.

Vehicles that are currently available will have the option to “Order now”. Products that are not currently available for delivery will be displayed as “Reservations Only”.

No, Taiga vehicles do not include a trailer.

During the purchase process, you will need to choose a Taiga partnered dealer from whom you will take delivery of your vehicle. Once this choice has been made, Taiga will facilitate contact with this dealer, who will be able to help you with the purchase of a trailer, coordinated with the delivery of your vehicle. You can also contact a dealer of your choice directly to purchase a trailer.

Taiga vehicles can be experienced firsthand at our network dealers. These authorized partners showcase our products and are equipped to provide information, answer your questions, and assist you in exploring the innovative features that Taiga vehicles have to offer. To find the nearest dealer and validate model availability, please contact our customer service team for assistance.

All Taiga vehicles come equipped with a 22’ Level 1 charging cable. This cable allows users to connect their vehicles to standard 120V electrical outlets (wall plug). Taiga also offers a Level 2 (240V) charging solution as an additional accessory, available for purchase on our online store or through a TSP. Taiga vehicles are also compatible with any other certified Level 1, Level 2 or Level 3 (DC Fast charge available as optional extra on selected vehicles) J1772/CCS1 connectors.

For more information on charging your vehicle, you can refer to our How To video.

Level 1 charging can be used with a standard 120V AC outlet. For Level 2 charging installation, we recommend that you contact a licensed electrical contractor.

For information on vehicle warranties, please refer to our Limited Warranty Policy.

If your vehicle requires service, contact us. You can also contact the dealership that facilitated the delivery of your vehicle directly to make service arrangements.

To contact our Service team, send us a message with your name, your vehicle’s serial number (VIN) and a short description of the issue, and we will get back to you within 48 hours.